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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Device as a Service (DaaS) Fundamentals | - Lifecycle management approach (procurement, deployment, support, refresh) - Customer pain points addressed by DaaS - DaaS value proposition and business outcomes |
| Topic 2: HP DaaS Offer Structure | - Service levels and support components - Hardware, services, and software bundling - Financing and subscription-based models |
| Topic 3: Solution Design and Customer Scenarios | - End-user computing lifecycle optimization - Mapping customer requirements to DaaS offerings - Operational efficiency and IT cost reduction scenarios |
| Topic 4: Sales Positioning and Competitive Differentiation | - Positioning HP DaaS vs traditional device procurement - Competitive comparison and value messaging - Target customer segments and use cases |
| Topic 5: Implementation and Service Delivery Overview | - Refresh cycles and asset lifecycle management - Deployment models and rollout considerations - Device management and support processes |
HP Selling HP Device as a Service 2018 Sample Questions:
According to a recent survey, which percentage of IT decision makers (ITDMs) indicate that they have a growing interest in HP Device as a Service because of a positive impact on their device management?
- A. 85%
- B. 65%
- C. 55%
- D. 75%
Correct Answer: C 🗳️
What are the correct ways in which a channel partner can sell HP DaaS to a customer? (Select two.)
- A. HP DaaS can be sold as an ecosystem sale with different vendors providing hardware and services.
- B. HP DaaS can be sold as a transaction with payment upfront for all hardware and services.
- C. HP DaaS can be sold as a technical sale with channel partners managing Analytics and Proactive Management.
- D. HP DaaS can be sold as a contract with 1 - to 5-year terms available.
- E. HP DaaS can be sold as a consultative sale with an HP Account Delivery Manager support.
Correct Answer: C,E 🗳️
What is an end-user productivity issue that could indicate an opportunity for HP DaaS?
- A. a need for end-user training to enhance Microsoft Office application skills
- B. device reliability issues from an aging device fleet that cause end-user downtime
- C. a high proportion of mobile employees who need to be monitored to ensure they are on the job
- D. poor access to timely information
Correct Answer: D 🗳️
When qualifying the opportunity for HP DaaS, what are the three correct considerations to evaluate? (Select three.)
- A. the opportunity in terms of your sales targets
- B. the size of the deal
- C. resources needed to see the sales process through to end
- D. how ready is the customer to buy
- E. whether you have a plan to win against the competition
- F. your ability to fulfil the customer's needs
Correct Answer: A,B,F 🗳️
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