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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Objection Handling | - Consultative Selling
|
| Customer Needs Analysis | - Business Requirements Identification
|
| HP Printing Portfolio Knowledge | - HP PageWide Portfolio
|
| Industry Trends and Business Drivers | - Market Trends
|
| Printing Solutions and Services | - Workflow and Document Solutions
|
| HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
HP Selling HP Printing Hardware 2020 Sample Questions:
An SMB customer has been printing in mono but is considering switching to color printing. With which trend does this change in thinking correspond?
- A. digitizing paper-based processes
- B. shift to As-a-Service
- C. a demand for multi-functional printers (MFPs)
- D. consolidation of IT tools
Correct Answer: C 🗳️
Which HP software product provides a web-based interface to install, configure, troubleshoot, and manage both HP and non-HP networked and PC-connected print devices?
- A. Access Control Printing Solutions
- B. WebJetadmin
- C. Smart Document Scan Software (SD55)
- D. JetAdvantage Security Manager
Correct Answer: B 🗳️
An international advertising agency is looking to upgrade their printers but has limited space for new equipment. The agency produces high volumes of high-quality color images and full-bleed A3 brochures every month to share with their end users. Which HP solution should you recommend for this customer?
- A. HP ScanJet document capture solutions transform piles of paper into streamlined digital workflows for businesses of all sizes.
- B. HP LaserJet Enterprise printers use high-yield cartridges for high-volume printing and produce professional-quality documents without a large footprint.
- C. Small footprint HP PageWide solutions feature fast print speeds to produce high black and color saturation for professional-quality color documents.
- D. HP Managed Print Services (MPS) products are designed for space efficiency and price competitiveness with increased yield, duty cycle, and speed.
Correct Answer: B 🗳️
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