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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A company has to assign sales representatives to leads opportunities based on the size and location of the customer and the skills of the sales representative. Which three dimensions must be enabled while configuring territories?

A) Customer Size
B) Organization Type
C) Geography
D) Account type
E) Product

2. Identify the three true statements about the Cube in territory Management.

A) It never enables the metrics information for territories.
B) It is a product of dimension members defined for territories.
C) It enables the metrics information for territories.
D) It is not a product of dimension members defined for territories.
E) It is a product of enabled dimensions.

3. Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?

A) Manage Lead Status
B) Manage Resource Groups
C) Manage Ranks
D) Manage Resources
E) Manage Time frames

4. After creating custom fields for opportunities, you are ready to import legacy data into the Fusion system. Which step is necessary before the opportunity data can be imported?

A) Navigate to the task:Manage Import / Export for Custom Fields. Click the Synchronize button.
B) No special configuration steps are necessary before legacy opportunity data is imported into custom fields.
C) Navigate to the Application Composer. Select the Enable import / Export check box for each custom field in the Import / Export section.
D) Navigate to the Application Composer. Click the Refresh button in the Custom Objects section.
E) Navigate to the Application Composer and click the Generate button in the Import and Export, section.

5. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Create a quote for the prospect in Oracle Fusion Sales.
C) Use LinkedIn to discover more about the prospect organization contact.
D) Use keyword search to identify existing customers with the old server product line.
E) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.

Solutions: