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HP Selling HP Business Service Management Solutions Sample Questions:

1. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) storage usage
B) service ticket automation
C) application discovery and dependency mapping
D) user experience monitoring
E) transaction profiling
F) virtual tracking

2. What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?

A) Virtual device performance
B) Internet connectivity
C) Cloud activity
D) User experience

3. What is the key component supporting the HP Operations Bridge solution that is not a standalone product?

A) Real User Monitor
B) Service Health Reporter
C) Run Time Service Model
D) Operations Manager Dashboard

4. In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A) director of service management
B) LOB manager for applications support
C) mobile applications administrator
D) director of quality assurance
E) director of performance testing
F) director of distributed systems

5. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of operations
B) director of service management
C) director of distributed systems
D) director of mobile applications

Solutions: