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Avaya 6201-1 Exam Syllabus Topics:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. The CMS has been checked and the link to the CM is down. The message shown in the log is "PBX switch mismatch. Check the switch setup".
What does this message mean?

A) The wrong CMS has been installed and the correct server needs to be ordered.
B) The wrong type of Communication Manager has been installed and the correct server will need to be ordered.
C) The wrong Communication Manager version on the CMS has been selected.
D) This message can be ignored as it is not the reason the link is down.

2. A company is migrating from R14 CMS with 3 ACDs to R16.1 CMS. They are not using ACD2 any more, so they are not planning to migrate it. Instead they want current ACD3 to be ACD2 on the new system.
How can they achieve this?

A) They need to backup only the two ACDs they want to migrate. The migration procedure on the new system will place them automatically.
B) They need to involve Avaya Professional Services, as this can not be done with standard migration procedure.
C) They need to set the ACD they want to migrate, to the ACD spare on the new system on the CMS migration form.
D) They need to save each ACD to separate tapes and migrate them one by one to the appropriate ACD spaces.

3. Which program is a custom application on the CMS?

A) High Availability Admin Sync
B) Alarm Origination Manager
C) Avaya Supervisor
D) Avaya Visual Vectors Client

4. Which three are settings for Vector Variables? (Choose three)

A) Stop Position
B) Action
C) Scope
D) Assignment
E) Length

5. Given the use of default netmask, which set of IP addresses would be valid network address for two network cards in a CMS system?

A) 135.9.86.54 135.9.56.56
B) 135.9.86.54 192.168.2.2
C) 192.168.2.3 192.168.2.2
D) 135.9.86.54 135.9.86.58

Solutions: