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HP Selling HP Business Service Management Solutions : HP2-N49

HP2-N49
  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Oct 24, 2026
  • Q & A: 50 Questions and Answers
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  • PDF Price: $49.99
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Free Download Latest HP2-N49 Exam Tests

HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Sales and Customer Engagement Skills- Consultative selling methodology
  • 1. Value-based selling techniques
    • 2. Discovery of business requirements
      - Competitive positioning
      • 1. Handling objections in enterprise sales
        • 2. Differentiating HP BSM solutions
          HP Software and IT Management Portfolio- Integration with enterprise IT environments
          • 1. Hybrid IT environments
            • 2. Cloud and on-prem integration concepts
              - HP IT Service Management solutions
              • 1. Service monitoring and analytics
                • 2. Incident and performance management
                  HP Business Service Management Solutions Overview- HP Business Service Management (BSM) value proposition
                  • 1. IT service monitoring concepts
                    • 2. Business-aligned IT management
                      - HP BSM solution positioning and sales approach
                      • 1. Customer pain points identification
                        • 2. Solution mapping to business outcomes

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          Question #1

                          According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

                          • A. storage usage
                          • B. service ticket automation
                          • C. application discovery and dependency mapping
                          • D. user experience monitoring
                          • E. transaction profiling
                          • F. virtual tracking
                          Reveal Solution  Discussion  0

                          Correct Answer: C,D,E  🗳️

                          Explanation: Only visible for CramPDF members. You can sign-up / login (it's free).

                          Question #2

                          What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?

                          • A. Virtual device performance
                          • B. Internet connectivity
                          • C. Cloud activity
                          • D. User experience
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Explanation: Only visible for CramPDF members. You can sign-up / login (it's free).

                          Question #3

                          What is the key component supporting the HP Operations Bridge solution that is not a standalone product?

                          • A. Real User Monitor
                          • B. Service Health Reporter
                          • C. Run Time Service Model
                          • D. Operations Manager Dashboard
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for CramPDF members. You can sign-up / login (it's free).

                          Question #4

                          In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

                          • A. director of service management
                          • B. LOB manager for applications support
                          • C. mobile applications administrator
                          • D. director of quality assurance
                          • E. director of performance testing
                          • F. director of distributed systems
                          Reveal Solution  Discussion  0

                          Correct Answer: A,E,F  🗳️

                          Question #5

                          With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

                          • A. director of operations
                          • B. director of service management
                          • C. director of distributed systems
                          • D. director of mobile applications
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

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