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HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:

1. Your healthcare customer has overburdened IT staff and Inadequate IT resources, but they have a growing need to migrate their devices from Microsoft Windows 7 to Windows 10. Which HP Daa5 explanation is correct and relevant to this customer?

A) HP DaaS is a complete solution that combines hardware, support, proactive management, and services for every stage of the device lifecycle to optimize IT assets and resources.
B) HP DaaS is a complete solution that includes migrating from Microsoft Windows 7 to Windows 10 on all existing PCs.
C) HP DaaS provides security and additional software to monitor the health of your PC, with reduced costs as all reporting is done automatically.
D) HP DaaS is a solution that combines hardware and premium same-day support, proactive management, and services for every stage of the device lifecycle.

2. Why would you recommend HP Installation Services?

A) to enable easier implementation of endpoint devices with the latest Microsoft and HP software solution updates already installed
B) to be able to facilitate the move to Microsoft Windows 10
C) to ensure the customer receives user-ready devices at specific locations that includes unpacking, PC setup, and basic configuration
D) to ensure the customer receives great service and support for the duration of the device lifecycle, including installation

3. What should be the focus of your first sales conversation with a customer?

A) uncovering their needs
B) selecting the solution
C) offering discounts
D) presenting special offers

4. Which display would be best for a hot desk solution with built-in docking support?

A) HP USB-C Dock G5
B) HP Thunderbolt Dock G2
C) HP EliteDisplay S340c 34-inch Curved Monitor
D) HP EliteDisplay E243d 23.8-inch Docking Monitor

5. Which opening question should you ask a manufacturing customer to discover an opportunity?

A) What avenues are you considering to better your businesses reputation? Would you be interested in the latest and greatest devices?
B) Are you looking for the HP EliteBook 800/705 G6 series, which are devices powered for business and designed for life?
C) Did you know HP is number one in the world for selling PC and printers?
D) Do you require durable, reliable PCs that keep production running and can withstand harsh factory environments of dust and debris?

Solutions: