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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Design and Customer Scenarios | - End-user computing lifecycle optimization - Mapping customer requirements to DaaS offerings - Operational efficiency and IT cost reduction scenarios |
| Topic 2: HP DaaS Offer Structure | - Financing and subscription-based models - Service levels and support components - Hardware, services, and software bundling |
| Topic 3: Implementation and Service Delivery Overview | - Device management and support processes - Refresh cycles and asset lifecycle management - Deployment models and rollout considerations |
| Topic 4: Sales Positioning and Competitive Differentiation | - Target customer segments and use cases - Positioning HP DaaS vs traditional device procurement - Competitive comparison and value messaging |
| Topic 5: HP Device as a Service (DaaS) Fundamentals | - DaaS value proposition and business outcomes - Lifecycle management approach (procurement, deployment, support, refresh) - Customer pain points addressed by DaaS |
HP Selling HP Device as a Service 2018 Sample Questions:
1. What is one of the key responsibilities of customer IT administrators in the onboarding process of HP DaaS Analytics and Proactive Management?
A) managing the HP Service Expert
B) notifying HPFS of the start date for the HP DaaS service
C) completing the onboarding questionnaire
D) arranging for HP to install the software client app
2. What is the correct number of days available for the DaaS Analytics and Proactive Management trial?
A) 65 days
B) 45 days
C) 90 days
D) 70 days
3. Which customer challenges create an opportunity for HP DaaS? (Select two.)
A) a need for lifecycle services at scale
B) a need to implement mobile workflow solutions
C) a need to offload the complexity of day-to-day IT management
D) an acquisition of competitor devices at a lower price
E) a drive for special pricing
4. If the customer prefers to receive HP DaaS Analytics and Proactive Management as a managed service from HP. what are the correct options available?
A) purchasing the managed service by selecting the Enhanced or Premium HP DaaS plan
B) purchasing the managed service as a standalone SKU
C) purchasing the managed service though HP's cloud-based software management console
D) purchasing the managed service as a component of a simplified lease agreement
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: C |



