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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Which two statements are correct about Oracle Data Cloud when integrating it with Oracle Customer Data Management? (Choose two.)

A) It helps to connect marketers and sales people for account-based marketing specifically to mobile channels.
B) It allows you to add customer insight and intelligence across all customer experience functions.
C) It helps marketers and sales people to perform account-based marketing to target accounts and prospects.
D) It helps to connect and merge disparate data sources from multiple sources into a single view.

2. In Oracle Customer Data Management, which role comes with complete access privileges to personally identifiable information?

A) Sales Administrator
B) Sales Manager
C) Security Manager
D) Sales Representative

3. Which statement is correct about the configuration performed on Enterprise pages in Oracle Sales Cloud?

A) It is also reflected on Oracle Sales Cloud Mobile pages.
B) It is applied only to Desktop User Interface pages.
C) It is also reflected on Simplified User Interface pages.
D) It is also reflected on Oracle Sales Cloud Outlook pages.

4. You have been asked by the customer who is implementing Oracle Sales Cloud and Oracle Customer Data Management to check the features for managing address information:
* Sales team members should use a list of values while entering states to standardize address information for territories alignment.
* Sales teammembers should be able to select states or other address elements from lists to ensure accuracy during entry, and the application should be capable of filling in missing values.
* Sales team members may sometimes enter only postal code. The application should be capable of retrieving the corresponding city and state values automatically.
Which statement is true about managing address information?

A) A separate license is needed for Oracle Address Verification Cloud service.
B) Geography validation needs to be set up by using the Manage Geographies task.
C) The requirements are available by default and do not need any additional configuration.
D) It can be configured but needs Oracle Data as a Service to standardize addresses.

5. Which three Time Stamp formats can be used while importing Account? (Choose three.)

A) yyyy.MMMMM.dd hh:mmZ
B) EEE, d MMM yyyy HH:mm:ss Z
C) yyyy.MM.dd G 'at' HH:mm:ss z
D) yyyy.MMMMM.dd GGG hh:mmZ
E) yyMMddHHmmssZ

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