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IBM M2070-740 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Selling and Use Cases | 30% | - Value-based archiving and legacy data cleanup - Industry-specific applications - Case management and customer service |
| IBM ECM Product Portfolio | 35% | - Enterprise Records and Retention Management - IBM Content Manager / ICM - Content Manager OnDemand - Datacap capture solutions - eDiscovery and information governance |
| IBM ECM Market and Customer Challenges | 20% | - Regulatory and compliance drivers - Market position and trends - Unstructured information challenges |
| Competitive Positioning and Benefits | 15% | - ROI and business value propositions - Differentiators vs competitors |
IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:
The following are reasons why access to information is key. Which is not an ICM OOTB capability?
- A. Virtually 360-degree view of case information
- B. Capture and activation of information in the context of a case
- C. Access to critical content for decisions, as evidence in a case and as a source for deeper insights
- D. Access to web based news sources
Correct Answer: C 🗳️
What is one of the challenges when working with unstructured information?
- A. Centralized information is not available for analysis
- B. Difficulty analyzing and revealing patterns in data
- C. Hardware maintenance
- D. Information governance and security
Correct Answer: B 🗳️
Which of the following could be classified as ROT Data?
- A. Operational records that need to be retained
- B. High-value company information that needs to be identified
- C. Records data hidden in piles of unstructured data
- D. Trivial data that has no value to the company or the user
Correct Answer: D 🗳️
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IBM Case Manager includes key differentiators across the competition including:
- A. Based on an industry leading collaboration platform
- B. Based on an industry leading BRMS (business rules) platform
- C. Rapid time-to-value with template support and a LOB based design environment
- D. All of the above
Correct Answer: B 🗳️
