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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is part of a consultative sales situation?

A) limited customer interaction
B) long-term focus
C) short-term focus
D) focus on the sale itself

2. Which feature improves real-world performance on HP Color LaserJets and color MFPs?

A) shorter paper path
B) intelligent color calibration
C) total print management
D) flexible paper handling

3. Where is a good place to research specific business problems that your customers might face?

A) local universities
B) employment agencies
C) local newspapers
D) vertical industry association websites

4. Which statement is true about the challenges that business customers face?

A) Customers should outsource their marketing work and focus on IT.
B) Customers need to spend time building their IT platform before they focus on their core business.
C) Customers must balance administration, customers, expertise, and sales.
D) Customers need to give first priority to their IT and then to their business.

5. What are attributes of a document in the digital age? (Select two.)

A) A document is increasingly expensive to produce.
B) A document is only used in business.
C) A document can be printed on everything from fabric to plastic.
D) A document is limited to standard paper types.
E) A document conveys information.

Solutions: