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NEW QUESTION # 33
Northern Trail Outfitters is using a Salesforce entry event in a Journey to send SMS to contacts located in the United States. They notice new SMS contacts are not receiving messages, and the mobile number in the Salesforce Entry Data Extension was missing the country code.
How could they resolve this issue?
- A. Format the phone field in Salesforce as +l[phonenumber],
- B. Configure the phone field in Salesforce as US locale.
- C. Select 'US' as the sending country in SMS activity.
- D. Select 'Normalize Phone Number* in Journey settings.
Answer: A
NEW QUESTION # 34
Northern Trail outfitters needs to reduce the amount of work when managing messages to customers, but cannot add any more personnel due to budget constraints. There has been an increased number of customer purchases on their website, and the team currently sends batch order confirmations.
What solution will decrease manual workloads on the team and will improve their customers' experience?
- A. A triggered automation to send emails to customers who have made a purchase
- B. A scheduled automation to send emails to customers who made a purchase daily
- C. A user-initiated message to send an email to customers who made a purchase daily
- D. A triggered message to send an email as soon as a customer completes a purchase
Answer: D
NEW QUESTION # 35
Northern Trail (NTO), a longtime Marketing Cloud customer,has decided to adopt Journey Build to help with the execution of their marketing programs. NTO does not want to duplicate efforts within the platform and has asked if they could be using Automation Studio entirely.
Which three tasks would a consultant suggest for using Documentary Builder instead of Automation Studio?
Choose 3 Answers
- A. Setting behavior-based goals
- B. Creating customer segments from multiple data extensions
- C. Building simple segmented campaigns without SQL queries
- D. Processing zipped encrypt
ed files containing subscriber data - E. Designing decision logic via an ... user interface.
Answer: A,C,E
Explanation:
Explanation
Three tasks that a consultant would suggest for using Journey Builder instead of Automation Studio are:
Building simple segmented campaignswithout SQL queries. Journey Builder allows marketers to create simple segmented campaigns using filters and rules without writing SQL queries. Automation Studio requires SQL queries for creating complex segments using data extensions.
Designing decision logic via an intuitive user interface. Journey Builder allows marketers to design decision logic using activities such as decision splits, engagement splits, or random splits via an intuitive user interface. Automation Studio requires scripting or coding for creating decision logic using activities such as script activities or verification activities.
Setting behavior-based goals. Journey Builder allows marketers to set behavior-based goals using criteria such as email opens, clicks, conversions, or custom events. Automation Studio does not have a feature for setting behavior-based goals.
Processing zipped encrypted files containing subscriber data is a task that a consultant would suggest for using Automation Studio instead of Journey Builder, as AutomationStudio has activities such as file transfer activities or import file activities that can handle zipped encrypted files. Creating customer segments from multiple data extensions is a task that a consultant would suggest for using Automation Studio insteadof Journey Builder, as Automation Studio has activities such as query activities or filter activities that can create customer segments from multiple data extensions. References:
https://help.salesforce.com/s/articleView?id=sf.mc_jb_journey_builder.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.mc_as_automation_studio.htm&type=5
NEW QUESTION # 36
A consultant explains how a sending domain differs from a customer's primary domain. The customer is evaluating their options around configuring their domain.
Which two questions should their IT team be asked?
Choose 2 answers
- A. Does their company allow delegation of subdomains to third parties?
- B. Can they provide access for Marketing Cloud to update the DNS records?
- C. Are they able to modify their domain configuration's DNS entries?
- D. Will they be able to post Marketing Cloud-provided DNS files when self-hosting?
Answer: A,C
NEW QUESTION # 37
If I want to introduce a new line of footwear. I am excluding anyone who does not have shoe as an attribute listed in their preference center. I plan to send the emails daily. After a short time, I notice many people updating their preferences, and less emails are going out.
What is the issue causing less emails to go out? Select one.
- A. High Watermark if journey builder
- B. Deliverability issues on account
- C. Preference center is too strict
- D. Email frequency too high
Answer: A
NEW QUESTION # 38
Every day at 3 a.m., Northern Trail Outfitter' (NTO) data lake instance starts generating a file that contains all records that should be sent one email or another for the next day's marketing campaigns. The size of the file varies depending on the previous day's tracking activity. As soon as the file is generated, NTO wants to import the data, segment the data, and then execute the daily sends.
What end-to-endprocess should deliver this efficiently?
- A. Scheduled Automation > Import Activity > Series of Query Activities > Series of Sends
- B. Scheduled Automation > File Transfer > Import > Series of Query Activities
- C. Triggered Automation > Import Activity > Series of Query Activities > Series of Sends
- D. Triggered Automation> Import > Data Extension Extract > Marketing Journey
Answer: C
Explanation:
Explanation
To import the data, segment the data, and execute the daily sends as soon as the file is generated by the data lake instance, Northern Trail Outfitters should use a triggered automation that contains an import activity, a series of query activities, and a series of sends. A triggered automation can start when a file is dropped in a specified location, such as an FTP folder. An import activity can import the file into a data extension. A series of query activities can segment the data based on the criteria for different campaigns. A series of sends can send the emails to the segmented data extensions. References:
https://help.salesforce.com/s/articleView?id=sf.mc_as_automation_studio_triggers.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.mc_as_import_activity.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.mc_as_query_activity.htm&type=5https://help.salesforce.com/s/a
NEW QUESTION # 39
A customer wants to create a mobile app that requires users to log in or register before accessing their dat a. Their source of truth Is Sales Cloud which Is connected to Marketing Cloud. Users who log In with existing credentials will have their device associated with their ContactKey. Users who register with the mobile app will not have their devices associated with a ContactKey for up to 24 hours.
What consideration should a consultant provide to the customer?
- A. Existing users will create additional Contacts in Marketing Cloud.
- B. User device data is unavailable in Contact Builder for up to 48 hours.
- C. Newly registered users will create additional Contacts in Marketing Cloud.
- D. All mobile app users will create additional Contacts in Marketing Cloud.
Answer: C
NEW QUESTION # 40
Northern Trails Outfitters has a contact count of nearly 10 million records. They have noticed slower processing times when sending using Journey Builder.
Which two actions could they take to optimize Journey performance? (Choose 2 answers)
- A. Perform large-scale segmentation in Automation Studio before admitting contacts into Journey Builder.
- B. Use Data Extension Entry Sources with Filters applied to perform segmentation activities for Journey Builder.
- C. Create a prefiltered, sendable copy of data extensions for each journey instead of using the same entry source.
- D. Include data for decision splits in Attribute Groups in Contact Builder, use contact data rather than journey data.
Answer: C,D
NEW QUESTION # 41
Northern Trail Outfitters has several business units (BU) and each BU uses specific data extensions, like Product Information.
How Should they configure these data sources?
- A. Use the File Transfer Activity to import data into each BU.
- B. Create a local copy of the product data in each BU.
- C. Share data extensions from the top-level BU.
- D. Give users the Administrator Role so they can see all of the data.
Answer: C
NEW QUESTION # 42
Northern TrailOutfitters is growing and acquiring other organizations, each with its own instance of Sales Cloud. They are debating whether to upgrade Marketing Cloud Connectto Multi-Org.
What consideration could be provided to help with the decision?
- A. Shared Salesforce Data Extensions will be enabled in up to 5 business units.
- B. Custom profile and subscription centers will not be required.
- C. Once an account is upgraded to Multi-Org, it cannot be turned off.
- D. Existing accounts cannot be upgraded to Multi-Org.
Answer: C
Explanation:
Explanation
One of the considerations for upgrading Marketing Cloud Connect to Multi-Org is that once an account is upgraded to Multi-Org, it cannot be turned off. This means that the account will permanently have separate integrations for each businessunit and Salesforce org, and some features may not work as expected in Multi-Org mode.
References:https://help.salesforce.com/articleView?id=sf.mc_co_multi_org_account_considerations.htm&type=
NEW QUESTION # 43
Northern Trail Outfitters (NTO) wants to implement an abandon cart journey. The data for the journey exists in three separate data extensions (DE).
* The first DE is populated by web analytics data, and does not contain a Subscriber Key or Email Address value.
* A Customer Reference DE is updated daily and holds subscriber information.
* The third DE is populated by a file sent to the SFTP after five days If the customer has not purchasedthe abandoned items.
* The third DE will be used in the journey for a decision split, and it does not contain a Subscriber Key or Email Address.
* If the web analytics file is empty, NTO does not want the automation to finish running.
Which order ofactivities should be used to fulfill this requirement?
- A. File Drop Automation > Verification Activity > Query Activity for file one > Data Extension Entry > Query Activity for file two
- B. File Drop Automation > Import File Activity > Verification Activity> Query Activity for file one > Query Activity for file two > Data Extension Entry
- C. Scheduled Automation > Import File Activity > Verification Activity > Data Extension Entry > Query Activity for file one > Query Activity for file two
- D. Scheduled Automation > Import File Activity > Data Extension Entry > Query Activity for file one > Query Activity for file two
Answer: B
Explanation:
Explanation
A File Drop Automation with a Verification Activity can be used to fulfill the requirement of sending an email to all contacts who have signed up for its newsletter, but have not joined its loyalty program. A File Drop Automation can be used to trigger an automation when a file is uploaded to the Marketing Cloud FTP. A Verification Activity can be used to check the number of records inthe file and stop the automation if the file is empty. References:
https://help.salesforce.com/s/articleView?id=sf.mc_as_define_a_triggered_automation.htm&type=5https://help.s
NEW QUESTION # 44
Northern Trail Outfitters wants to know the number of Contacts in their account. This information needs to be emailed to their Chief Marketing Officer on a weekly basis.
What could be configured to meet this request?
- A. Query the _Subscriber Data View and Extract it weekly
- B. Query the _Contact Data View and transfer it weekly
- C. Configure the Contact Extract Activity in Automation Studio
- D. Schedule the Contacts Counts Standard Report
Answer: C
NEW QUESTION # 45
An analytics team wants to get hourly updates on email metrics (send, open, click) to provide timely next best actions to the sales team.
What method should the team use?
- A. Data views
- B. Tracking Extracts
- C. Send Logs
- D. Scheduled Reports
Answer: D
NEW QUESTION # 46
Northern Trail Outfitters recently purchased Marketing Cloud to start running cross-channel campaigns. They are looking for guidance on which value to use as the subscriber key.
Which two options should the consultant recommend? (Choose 2 answers)
- A. CRM ID
- B. Email
- C. Loyalty Program Number
- D. Mobile Device ID
Answer: A,B
Explanation:
The consultant should recommend using either an email address or a CRM ID as the subscriber key for the cross-channel campaigns. Email addresses are a more reliable option, as they are unique and can be used to accurately identify a subscriber. CRM IDs are also a viable option, as they can be used to identify subscribers based on the data stored in the CRM. Reference: https://help.salesforce.com/articleView?id=mc_es_subscriber_key.htm&type=5
NEW QUESTION # 47
By which three standard methods could contacts be injected into a journey? Choose 3 answers
- A. Date-Based Event
- B. Mobile Response Event
- C. CloudPages Form Submit Event
- D. Predictive Intelligence Event
- E. Sales/Service Cloud Event
Answer: A,C,E
NEW QUESTION # 48
Which two statements are correct about Send Logging? Choose 2 answers
- A. SQL Query Activities can reference Send Logs in combination with system data views.
- B. Send Log data extensions are archived automatically based on retention settings.
- C. A business unit can support up to three Send Logs.
- D. AMPscript can be used to pull data from Send Logs for use within emails.
Answer: A,D
Explanation:
Send Log data extensions are never archived. Its deleted. A business unit can support only one Send Log.
NEW QUESTION # 49
A customer wants to configure appointment reminders for patients in their clinic. The reminder should be sent day before the appointment date at 10 a.m and the appointment record should be updated in the patient was sent a reminder email.
What solution could be recommended?
- A. Create a daily scheduled automation to refresh the audience, and use Data Extension entry source for a journey with activates a reminder and updates the record in CRM.
- B. Create a journey with CRM date based entry source, and use journey Builder activates to send a reminder and update the record in CRM.
- C. Create a journey with CRM data source triggered on the reminder data and use Journey Builder activities to send a reminder and update the record in Synchronized Data Extension.
- D. Create a daily scheduled automation to refresh the audience, and use Automation Studio activities to send a reminder with AMPscript in the message to update the record in Synchronized Data Extension.
Answer: A
NEW QUESTION # 50
How do you use data designer to link the web analytics data to your subscriber data?
Answer:
Explanation:
Use a marketing cloud data extension
NEW QUESTION # 51
Northern Trail Outfitters wants to monitor available coupon codes and sends a notification to their email specialist instructing them to request more codes for importing if the available coupon count falls below 500 available codes.
Which two activities would be automation?
Choose 2 answers
- A. Data Extract Activity
- B. FilterActivity
- C. Import Activity
- D. Verification Activity
Answer: B,D
Explanation:
Explanation
A verification activity is an automation studio activity that allows checking the record count or field value of a data extension and sending a notification email if it meets certain criteria. A filter activity is an automation studio activity that allows filtering records from a source data extension into a target data extension based on filter criteria. By using these two activities in an automation, NTO can monitor available coupon codes in their coupon data extension and send a notification email to their email specialist if the available coupon count falls below 500. An import activity is used to import data from an external file or data source into a data extension, which is not relevant for this use case. A data extract activityis used to extract data from a data extension or data view into a file, which is also not relevant for this use case. References:
https://help.salesforce.com/articleView?id=sf.mc_as_verification_activity.htm&type=5https://help.salesforce.com
NEW QUESTION # 52
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