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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Regarding the 4 types of customer buying groups, which has the least influence over making the purchase decision?

A) A team of IT and Customer-facing groups
B) Primarily Executive Office
C) Primarily Customer-Facing Group
D) Primarily IT

2. The NOW offerings are ________________.

A) a volume discount offering for IBM's top resellers
B) a solution-selling tool with a combination of product, templates andservices
C) a fee-based offering to our Partners
D) for installation of IBM WebSphere Portal Extend only

3. Which of the following is NOT a concern facing Travel and Transportation companies that WebSphere Portal can assist with?

A) Improve operational efficiency while reducing environmental impact
B) Negotiate discounts on fuel prices
C) Improve the end-to-end customer experience
D) Predict demand and optimize capacity

4. Which of the following is NOT a concern facing Banking and Financial firms that WebSphere Portal can assist with?

A) Increasing transparency of their operations
B) Mobile banking solutions
C) Offering fee-free ATM usage
D) Resolving trust issues

5. What development tool can create template-based portlets as well as mobile applications for WebSphere Portal?

A) IBM Mashup Center
B) IBM Lotus Domino Designer
C) IBM Web Content Manager
D) IBM Web Experience Factory

Solutions: