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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. Which tool within Oracle Fusion CRM enables business analysts and administrators to customize and extend Oracle Fusion CRM applications, reports, and analytics changes directly from the Fusion CRM application?

A) Oracle Composer
B) Setup and Maintenance
C) Oracle Application Composer
D) Customization Manager
E) Reports and Analytics

2. What is the purpose of Interaction records?

A) To capture upcoming appointments with a customer
B) To capture communication with a customer
C) To escalate internal resource collaboration issues
D) To capture detailed notes about a customer
E) To capture follow-up items with a customer

3. Which three tools can be used to define the balanced and effective territories before finalizing the territory structure?

A) Dimensions
B) Territory Team Members
C) Graphs
D) Metrics
E) Proposals

4. Which three rule set types in Oracle Fusion Sales do not have the filter settings associated to them?

A) Matching Candidate
B) Classification
C) Scoring
D) Rule Action
E) Matching Candidate with Scoring

5. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them all on the same opportunity line.
B) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
C) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
D) Each set of contact data should be imported from a separate flat file
E) 1:M relationships cannot be directly imported into Oracle Fusion CRM.

Solutions: