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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Lifecycle Management | |
| Sales Productivity and Management | |
| Data Management | |
| Reports and Dashboards | |
| Opportunity Management | |
| Collaboration and Integration | |
| Implementation Strategies | |
| Industry Knowledge | |
| Account and Contact Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team's automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source database. What should a consultant recommend to meet this requirement?
- A. Use the standard External ID field and map this to the source record ID value.
- B. Use a custom External ID field and map this to the source record ID value.
- C. Use a custom field named External ID and map this to the Sales Cloud record value.
Correct Answer: B 🗳️
Universal Containers has a fiscal year that starts in February and ends in January. The SVP of sales has reinforced how important it is to measure the sales teams' performance based on this fiscal year and has asked how Sales Cloud can support this request. Which solution should the consultant recommend?
- A. Update the User settings.
- B. Update the Locale settings.
- C. Update the Company settings.
Correct Answer: C 🗳️
The sales manager at Universal Containers has noticed that sales teams are having trouble understanding who should own an Opportunity. Sales teams base their sales opportunities on assignments to specific ZIP codes. Which solution should the consultant recommend?
- A. Sharing Rules
- B. Account Teams
- C. Sales Territories
Correct Answer: C 🗳️
Cloud Kicks wants to measure the adoption of its Sales Cloud rollout. Which key performance indicator (KPI) should the consultant recommend?
- A. Number of Opportunities Closed Lost In the last month
- B. Number of Community Contacts added In the last year
- C. Number of User logins in the last month
Correct Answer: A 🗳️
Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?
- A. Import the list as new Leads and update the Lead Source to "Purchased Lead".
- B. Import the list as new Leads and map the Campaign during import.
- C. Import the prospects as Contacts and assign them to Accounts.
Correct Answer: B 🗳️
