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Reference: https://academy.pega.com/exam/certified-pega-decisioning-consultant-5
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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions:
A declsioning architect wants to use the customer properties Gender and MonthlyAverageUsage in a Data Join component. Which decision component is required to enable access to these properties?
- A. Data Import.
- B. Set Property.
- C. Proposition Data.
- D. None, properties are always available.
Correct Answer: D 🗳️
As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?
- A. Stops presenting offers to the customer
- B. Adds the customer to the potential churn list
- C. Reevaluates the Next-Best-Action
- D. Sends a detailed email about the offer
Correct Answer: C 🗳️
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An NBA Specialist Is configuring the engagement policy for a new loan offer and wants to validate the policy. What is the best way for the NBA Specialist to validate the engagement policy?
- A. By testing the policy with a test customer
- B. By reviewing the business requirements document
- C. By reviewing the strategy simulation results
- D. By deploying the offer to a small group of customers
Correct Answer: A 🗳️
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to Improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
- A. Propensity
- B. Business value
- C. Business weighting
- D. Context weighting
Correct Answer: D 🗳️
MyCo, a telecom company, wants to use Pega Customer Decision Hub to send the MyFone Pro offer through email to qualified customers. In preparation, the marketing team created an action, a treatment, and an action flow. As a decisioning architect, you verify the settings in the Channel tab of Next-Best-Action Designer to enable email communication.
To implement this requirement, the completion of which two tasks do you verify in the Channel tab of Next-Best-Action Designer? (Choose Two)
- A. Configure the starting population to run an outbound schedule.
- B. Map a real-time container to a business structure level.
- C. Add contact policy rules.
- D. Enable the email channel.
Correct Answer: A,D 🗳️
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