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BCS Foundation Certificate in Business Analysis V4.0 Sample Questions:

1. Different reactions may be observed when a change to working methods is proposed.
These reactions include:
a. Enthusiasm for the change.
b. Fear of the change.
c. Reduced performance on the job.
d. Reluctant acceptance of the change.
Which of the following represents the typical sequence of these four reactions?

A) b, d, c and a.
B) a, b, c and d.
C) b, c, d and a.
D) a, b, d and c.

2. Which of the following may be used as a basis for scripting acceptance tests?

A) Context diagrams.
B) Scenario analysis.
C) Stepwise refinement
D) Mind maps,

3. Which of the following lists includes only activities that are defined as support activities in the value chain?

A) Procurement, technology development, human resource management.
B) Firm infrastructure, service, marketing and sales.
C) Inbound logistics, outbound logistics, operations.
D) Service, procurement, firm infrastructure

4. Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

A) Blocker.
B) Critic.
C) Opponent.
D) Neutral.

5. As part of an investigation a Business Analyst has devised a form for users of an existing system to use to keep track of the tasks they undertake during their working day.
Which of the following describes this investigation technique?

A) Activity sampling.
B) Scenario analysis.
C) Questionnaires.
D) Special purpose records.

Solutions: