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Huawei H19-321 Exam Syllabus Topics:

Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:

Question 1

Project bidding is an open economic activity, so information should be released in an open manner.

A. False
B. True

Question 2

Data center outsourcing and enterprise network outsourcing are the key sales scenarios of Huawei's ITO.

A. False
B. True

Question 3

At present, Co-care maintenance services include two service levels, namely co-care standard and co-care gold.

A. False
B. True

Question 4

What benefits can customers get by purchasing Huawei customer support services? (Multiple choice)

A. Enable customers to focus on their core business and maximize the benefits of their ICT investments
B. Perfect spare parts support system, timely meet customer spare parts needs, reduce the customer's own spare parts reserve costs
C. Provide unified customer support interface and efficient processes to improve customer operation and maintenance management efficiency
D. Reduce network outages and reduce the impact of accidents
E. Timely discover potential hidden dangers in the network and prevent problems before they occur
F. Timely access to reliable spare parts to reduce network O&M risks

Question 5

Which maintenance services include 2 times/year equipment health check service? (Multiple choice)

A. Platinum+
B. Gold+
C. gold medal
D. silver medal
E. Silver+
F. Standard+

Solutions: