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BlackBerry 10 Support Specialist Sample Questions:

1. A user has received a new BlackBerry, but the micro SIM has not arrived. How can this user be assisted to activate the new BlackBerry?

A) VPN Proxy support
B) Activation is not possible
C) NFC Activate
D) Wi-Fi activate

2. From the BlackBeriy 10 (BB10) handheld, where can a list of places to aid in understanding an error message be found?

A) Settings > Help > Support
B) Settings > General > Support
C) Help > Support
D) Options > Help > Support

3. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) Such applications can only be pushed from the server.
B) The application can be installed using a SD card containing the BBOS application.
C) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.
D) The same BBID needs to be used to install the application.

4. Which password will be required when logging into BlackBerry World for the first time?

A) Corporate Password
B) Perimeter Password
C) BlackBerry ID Password
D) Device Password

5. A user is unable to login to ActiveSync after activating. What credentials are needed in a Lotus Notes environment?

A) Internet ID password
B) Kerberos password
C) Windows Authentication password
D) BlackBerry device password

Solutions: