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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura System Manager | 15-20% | - Inventory and user management - Certificate and security management - Software updates and system maintenance |
| Topic 2: Avaya Aura Session Manager | 20-25% | - Entity and adaptation module setup - Session management and dial patterns - SIP routing and policy configuration |
| Topic 3: Messaging and Media Services | 10-15% | - Media Server components and DSP resources - Audio/video integration and media handling - Avaya Aura Messaging configuration |
| Topic 4: Avaya Aura Architecture and Platform Overview | 10-15% | - Core component relationships and functions - Architecture components and integration - System platform positioning and deployment models |
| Topic 5: Avaya Aura Communication Manager | 20-25% | - Call processing and routing - Feature management and maintenance - Configuration and administration |
| Topic 6: Troubleshooting and System Support | 10-15% | - Performance monitoring and health checks - Common fault resolution - Log analysis and diagnostic tools |
Avaya Aura Core Components Support Sample Questions:
1. When a 96xx telephone with SIP firmware boots up, it goes through a number of steps.
These steps include:
1. Phone Registration.
2. Download PPM.
3. Obtain IP Address and Utility Server address DHCP Server.
4. Check if firmware upgrade is required and download 46xxsettings.txt file.
5. Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?
A) 4,3,1,2,5
B) 3,5,1,2,4
C) 3,1,5,4,2
D) 3,4,1,5,2
E) 3,4,2,1,5
2. A customer reports that when they make a call from an H.323 endpoint at the Main office to an
H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. If misconfigured, which three Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be causing this problem? (Choose three.)
A) ip-network-map
B) ip-services
C) node-names ip
D) ip-network-region
E) ip-codec-set
3. Which trouble-shooting tool can be used to investigate PPM issues?
A) list trace tac
B) list trace station
C) traceSM
D) SIP tracer_asset log
4. In the Avaya Aura Core, Communication Manager can be deployed in which two modes?
(Choose two.)
A) Evolution Server
B) Feature Server
C) Communication Server
D) Hybrid Server
E) Call Server
5. Immediately after Registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active right now?
A) It sends a Subscribe ?avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
B) It sends a Subscribe ?avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.
C) It queries the LDAP database for active feature status.
D) It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,D,E | Question # 3 Answer: C | Question # 4 Answer: A,B | Question # 5 Answer: A |



