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IBM 000-586 Valid Braindumps - IBM Case Manager V5.1

000-586
  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: Sep 11, 2026
  • Q & A: 132 Questions and Answers
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IBM 000-586 Exam Syllabus Topics:

SectionObjectives
Topic 1: Administration and Deployment- System configuration
  • 1. Security configuration
    • 2. Environment setup
      - Deployment and maintenance
      • 1. Monitoring and troubleshooting
        • 2. Solution deployment lifecycle
          Topic 2: Solution Design and Development- Solution design principles
          • 1. Solution templates and case types
            • 2. Case activities and tasks
              - User interface configuration
              • 1. Work areas and widgets
                • 2. Workplace XT / Case Manager Builder usage
                  Topic 3: Integration and APIs- REST and API integration
                  • 1. Case creation via services
                    • 2. External application integration with ICM APIs
                      - Enterprise integration
                      • 1. Workflow and BPM integration
                        • 2. Content repository integration
                          Topic 4: IBM Case Manager Overview- IBM Case Manager Architecture
                          • 1. ICM components and services
                            • 2. Content Engine and Process Engine integration
                              - Case Management Concepts
                              • 1. Case lifecycle and case structure
                                • 2. Case properties and data model

                                  IBM Case Manager V5.1 Sample Questions:

                                  Question #1

                                  What is the Case Manager Builder?

                                  • A. A tool for business analysts to design a solution and the artifacts that make up cases in that solution.
                                  • B. A tool to configure the Case Manager Client.
                                  • C. A tool that deploys solutions into a production environment.
                                  • D. A tool for case workers to complete their work for each case.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #2

                                  A user in the customer_interactions project area has created two solutions, Sol1 and Sol2. The user is transferred to the credit_card_investigations project area. What happens to Sol1 and Sol2?

                                  • A. Sol1 and Sol2 are moved to orphaned_solutions project area.
                                  • B. Sol1 and Sol2 remain in customer_interactions project area.
                                  • C. Sol1 and Sol2 are moved to credit_card_investigations project area.
                                  • D. Sol1 and Sol2 are deleted.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #3

                                  A solution designer is given the following reporting requirements for an ICM solution. 1. An external application would like to generate a report of all ICM task objects for cases. 2. The external application would like to use a REST based API to integrate with ICM. Which API should the solution designer recommend?

                                  • A. Process Engine Web Services API (PEWS)
                                  • B. IBM Case Manager REST API (CASEREST)
                                  • C. Process Engine REST API (P8BPMREST)
                                  • D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #4

                                  What, at a minimum, must a solution template contain?

                                  • A. A solution definition file.
                                  • B. A Process Engine configuration file.
                                  • C. A URL to the object store.
                                  • D. A Pages subfolder containing the pages used for deployment.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #5

                                  A solution designer builds a solution and uses the split case functionality. After the solution is deployed, the solution designer is asked to generate a list of all cases that were split along with the cases related to the split case. Which API would be used to generate such a list?

                                  • A. Process Engine Java API
                                  • B. IBM Case Manager REST API (CASEREST)
                                  • C. CE_Operations
                                  • D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

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